www.biglots.com/survey – Win $1000 – Big Lots Survey

Big Lots runs a customer satisfaction survey for shoppers who visit its stores. You’ll usually spot the invite printed right on your receipt, tucked in near the bottom along with a website address.

It’s a short exercise, taking only a few minutes, and it asks about your most recent shopping trip. In exchange for your time, you get a chance to win a gift card.

This kind of survey isn’t unique to Big Lots. Nearly every major retail chain runs something similar, because direct feedback from real shoppers is one of the most useful (and cheapest) sources of information a company can get.

In this guide, we’ll walk through how the survey works, what you get out of it, why the company bothers running it at all, and a few things worth knowing before you take part.

How to Do the Survey

Start by keeping your Big Lots receipt handy, since you’ll need a few details from it to get into the survey.

Head to the official survey link printed on the receipt. Most versions ask you to pick a preferred language first, usually English or Spanish.

From there, you’ll be prompted to enter details straight from your receipt — things like the store number, register number, transaction number, and the exact date and time of your visit. These details link your feedback to a specific store and shift, which is exactly why the company asks for them.

Once you’re through that step, the actual questions begin. They’re straightforward and based entirely on your own shopping experience, so there’s nothing tricky or confusing about them.

You’ll typically be asked to rate things like store cleanliness, product availability, staff helpfulness, and how smooth or slow the checkout process felt. Some versions also ask a general “would you shop here again?” style question near the end.

After you submit your answers, there’s often one more step: a sweepstakes entry. If that’s included, you’ll be asked for a name and contact detail so you can be reached in case you win.

What You Get After the Survey

Most versions of the Big Lots survey don’t hand out an instant prize. Instead, completing it

enters you into a sweepstakes draw.

The reward is usually a gift card, and it’s commonly advertised somewhere in the $100 to $1,000 range depending on which version of the survey you land on.

Winners are typically chosen periodically — weekly, monthly, or on whatever schedule the current sweepstakes terms specify — rather than after every single entry. So finishing the survey gets you into the running, but it isn’t a guaranteed payout.

A smaller number of survey versions skip the sweepstakes altogether and instead offer something more immediate, like a discount code or coupon you can use on your next visit. It’s worth reading the terms on whichever version you land on, since the reward structure isn’t identical everywhere.

Either way, the actual value to you is fairly modest even under the best case. The real value, from the company’s side, is the data itself.

Why Big Lots Takes the Survey

Head office can’t see everything that happens inside an individual store. A messy shelf, a checkout line that drags on too long, an item that’s perpetually out of stock — these are things a regional manager or corporate team simply won’t notice from a spreadsheet.

Shopper feedback fills that gap. It’s one of the fastest, cheapest ways for a retailer to find out what’s actually happening on the ground, store by store, without waiting for a bigger problem to show up in declining sales figures.

This has mattered more than usual for Big Lots recently. The company went through Chapter 11 bankruptcy in 2024, closed a large number of underperforming locations, and was eventually acquired by new ownership.

Since then, it’s been in an active rebuilding phase — trimming down to the stores that actually perform well while leaning back into the “treasure hunt” discount shopping identity the brand built its reputation on.

In that kind of turnaround period, knowing exactly what’s working (and what isn’t) at each individual store isn’t just a nice-to-have. It’s part of how the company decides where to keep investing and where to pull back further.

It’s also worth remembering this isn’t unusual behavior for a retailer. Walmart, Kroger, Home Depot, and most other national chains run comparable feedback programs for exactly the same reason.

About Big Lots

Big Lots is a US discount retail chain best known for its “treasure hunt” style of shopping, where customers browse for deep discounts on furniture, home goods, seasonal items, and

closeout merchandise from other brands.

The chain built a loyal following over the decades by offering name-brand products at reduced prices, appealing especially to budget-conscious shoppers looking for a bargain rather than a specific item.

That said, the last couple of years have been rough for the company. Rising inflation, higher interest rates, and declining sales pushed Big Lots to file for Chapter 11 bankruptcy protection in September 2024.

In the months that followed, the company closed hundreds of underperforming stores across the country as part of a broader restructuring effort.

Big Lots was eventually acquired out of bankruptcy, with Variety Wholesalers — the company behind chains like Roses — taking over more than 200 of the surviving locations.

As of 2026, Big Lots continues to operate as a smaller, leaner chain under its new ownership, with a handful of additional store openings planned as the brand works to stabilize.

What’s Required While Taking the Survey

You’ll need a recent Big Lots receipt with a valid survey invite printed on it. Without this, you generally won’t be able to access the survey at all.

From that receipt, you’ll need to pull a few specific details: the store number, register number, and transaction number, along with the date and time of your visit.

Set aside about 5 to 10 minutes of uninterrupted time. The questions are quick, but it helps to actually remember the details of your visit while you’re answering them.

If you plan on entering the sweepstakes portion, have a valid email address or phone number ready, since that’s how you’d be contacted if you win.

Most versions of the survey also require participants to be 18 years of age or older and legal residents of the eligible region — usually the fifty US states plus Washington, D.C.

FAQs www.biglots.com/survey

Question: Do I need a receipt to take the survey?

Usually yes. The receipt holds the specific details needed to access and complete the survey, and in most cases there’s no way around this requirement.

Question: How long does the survey take?

Most people get through it in about 5 to 10 minutes, assuming they have their receipt details on hand.

Question: Is the gift card guaranteed?

No. In most versions, completing the survey enters you into a sweepstakes draw rather than guaranteeing a prize outright.

Question: Is the survey safe to complete?

Yes, as long as you’re on Big Lots’ official site. Be cautious of copycat sites that ask for banking details, personal financial information, or any kind of “processing fee” to release a prize — those are scams, not the real survey.

Question: Can I take the survey more than once?

Usually, only one entry is allowed per receipt or per survey invite, though the exact rule depends on the terms listed on whichever version of the survey you’re using.

Question: What if I can’t find the survey link?

Check the bottom of your receipt for the official web address first. If you can’t find it there, go directly to Big Lots’ main website rather than searching for and clicking on third-party survey links, since many of those aren’t affiliated with the company at all.

Question: Does the survey actually make a difference?

In the sense that it feeds into store-level decisions, yes. It won’t fix a bad experience on the spot, but it does become part of the data the company uses to spot patterns and decide where improvements are needed.